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Virtual Classes Sign Up Instructions and Information

The best place for Alameda fun & fitness in the pool all year long

To sign up for a virtual class

  1. Go to the Virtual Classes Schedule in HBC Online.
  2. Click “Sign Up Now” next to the class you desire to attend virtually. You can sign up for classes up to 10 days in advance.
  3. This will take you to the HBC Online Login Page. Enter your email and password in the “Sign In” box at the left side of the page. All members already have a profile, so don’t add a new profile in the box at the right.
  4. Click “Make a Single Reservation”. Current Members: your membership will allow you to make a reservation without charge so it will not take you to the “Shopping Cart”. If it does take you to the Shopping Cart the price will be $0. Non-Members: This will take you to the Shopping Cart with NM pricing options.
  5. Check out & Place order.
  6. Go to “My Schedule” to confirm that you are enrolled in the class.
  7. You will receive a confirmation email when you sign up. If you do not get a confirmation then you are not enrolled in the class. Login and go back to “My Schedule”.
  8. You will receive a reminder email and/or text 2 days before your class. If you do not get a reminder login and go back to “My Schedule”.
  9. You will receive an email 30 minutes prior to the class that will allow you to join the class. (you must join from the email). Only people enrolled in the class can access the link. *If you sign up for a Virtual Class less than 30 minutes before the class starts it will take 2 to 3 minutes for the system to send you the “Join the Class” email. You must wait for the email to Join the Class.
  10. When you get the email:
    1. Click “Click Here to Join”
    2. Sign In with your email and password (same as logging into HBC Online).
    3. When you join your microphone will be muted. Please keep it muted throughout the class unless the instructor unmutes you.

To cancel a class:

  1. Login to your profile in HBC Online
  2. Go to My Info tab
  3. Go to “My Schedule”
  4. Click cancel at the far right next to the class you would like to cancel.
  5. Double check “My Schedule” to make sure it was canceled.

For more information on using HBC Online Video with mindbodyonline.

For Troubleshooting and browser help.

Non-Members will be able to take these classes for a fee: $20 per class


Photo by Jonathan Borba on Unsplash

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